Staff is very friendly and helpful. Unfortunately...

Staff is very friendly and helpful. Unfortunately only 2 of 4 elevators were working which meant waiting up to 15 - 20 minutes to get into an elevator when it was busy. Or taking the stairs (luckily we were only on the 7th floor, so it was doable, but not appreciated). Rooms were clean and well appointed with standard amenities. The hotel is well situated to walk to many places in the downtown core.