adam

Review of Agero, Inc.

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Agero called my company to make keys for a car. The representative requested a price breakdown which I gave them. They told me that Agero only pays for the service call not the keys and that the customer would be responsible for the keys. She then proceeded to call back the customer to let him know I was available and secure a time for my service. The customer did not answer his phone so the representative left him a message to contact me directly to arrange a time. I responded to the job within the scheduled time . I made the keys to the vehicle and the customer paid their share. I then called Agrero to complete payment and they informed me that because the customer called me directly that they were no longer responsible for payment. They informed me that I needed to go back to the customer for the additional payment . We are the only auto locksmith within 50 miles or more and their customers will have to suffer for their actions. We will not service Agero at any of our locations.