DO NOT deal with this company. It took 4 days for...

DO NOT deal with this company. It took 4 days for them to come and fix my A/C, one week to return a phone call about something I wanted to purchase and 2 weeks to fix my dishwasher. There is no service. I have been with this company for 11 years. I wrote a letter of complaint to the president/CEO and vice president and that's when things got worse. They called me regarding the letter, would check into things and get back to me in 48 hours. That was 3 weeks ago. Needless to say, I did not re-new my contract. They hang up on you and no one knows how to return a phone call.