Holt Russell

Review of Inver Grove Toyota

Recently completed a purchase of a new vehicle fro...

Recently completed a purchase of a new vehicle from Inver Grove Toyota. Can't say enough good things about the staff at IGT (and I'm usually pretty critical). I'm not new to buying new cars and generally put a lot of effort into the research that leads up to a purchase or potential purchase. My brother recently purchased a Highlander from IGT and put a call into to Jim Hayes in sales at IGT. Jim listed what I was looking for, came through right from the start and offered exactly what I had asked him for which was a no nonsense, straight to the point deal on the 4Runner (color, package, year, etc) that I was looking to buy. I've purchased new cars from fancy places like Lexus, Acura, etc and can say that Jim and the staff at IGT blows them away by a good margin. Jim made the transaction incredibly painless / easy and stuck to his word on verbal agreements discussed on the phone. Not to mention I traded in a vehicle and they stepped up to the plate and met me on that half of the deal as well with a very fair offer. Based on the above, I would certainly highly recommend IGT to anybody who is in the market for a Toyota.

Equally as impressive, when picking up the vehicle, I called Jim in advance and told him that I was running short on time and could pick the vehicle up that day, but needed to be in and out in about a 30 minute window. When I arrived, everything and I mean everything was all prepped and ready to go. This is nearly unheard of when purchasing a car in my experience.

And to top it off, the service department is run as tight and as well organized as the sales team / department. I've stopped a few times to pick up plates, etc - routine things with the service department (added a few accessories,etc).and have received nothing less that incredibly good service. Met one of the mechanics - top notch. This dealership really seems to have their act together - I'd rate them above most if not all Honda, Toyota, Acura, Lexus dealerships I've been to / worked with. Trustworthy group. Good job guys, keep up the good work and really appreciate your customer focused team of professionals! Won't hesitate to recommend IGT to anybody looking to buy a car / truck.