Elisa

Review of Drake Oak Brook Hotel

Staff is okay and the establishment does not commu...

Staff is okay and the establishment does not communicate. We used this for our wedding block, but after we booked, they stopped answering emails in a timely manner. We were supposed to stay in a new building, but no one told us it wouldn't be ready and we were put into a normal room as our "wedding suite"with no warning. We went to the hotel after the reception, and 10+ person group of our guests and ourselves were kicked out of the bar so they could close early, even though we were still ordering drinks, newly weds be damned! The HVAC system went out during the two days we stayed there, and no one said anything. The rooms were sweltering and no one could figure out why. I'll never stay here again.