J S-R

Review of The Dime @ Renaissance Allento...

Brand new building. Too modern and unfriendly with...

Brand new building. Too modern and unfriendly with terrible housekeeping, which not only did a terrible job but came in with an attitude.
Houseman Dante was the only person who truly went out of his way to make up for his team. He made great suggestions based on my needs.
The front desk staff was always defensive, unwelcoming and didn't do much for my group. Apologies were not their priority and neither was any customer service concerns we had.
You need a key card to enter the hallways and it must be kept by a door slot to turn on the light and heating systems.
Horrible bathroom pocket doors with no locks.
Unfriendly lobby with no bathroom or garbage cans. However there was a pleasant Messani/Library level that was secluded.
We had a hospitality room set up in a conference room on third floor, since they didn't have microwaves, but in a week we spent there, it was never cleaned, a TV that had no volume and not a piece of silverware or napkin anywhere. No hospitality there!