I haven't had much contact with Creditfix. I have ...

I haven't had much contact with Creditfix. I have had to phone recently, once I had to wait for over 20 minutes and finally gave up. My next call was answered within five minutes. My questions were answered efficiently and things were sorted. In the very beginning when they took over my financial issues I was able to speak to a particular individual, now you talk to whoever answers the phone there is no personal contact. They don't appear to be interested once they have you on their books.