Casataco

Review of Sheraton Phoenix Downtown

Service during the Saboten was friendly considerin...

Service during the Saboten was friendly considering the volume of guests and issues the staff had to deal with. Very organized and was able to deal with emergency situations very well. Helpful and accessible service as well. Elevators were a point of contention as the main elevators could not logistically handle traffic. Clean rooms though not very good at drowning out noise especially from guests in the halls.