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Joshua Jacoby Review of RockAuto, LLC
Ordered two bilstein shocks, they sent me one corr...
Ordered two bilstein shocks, they sent me one correct bilstein shock, and one other loose shock in the same box. The other shock was a completely different design, different manufacturer, different colors, etc. So I call RockAuto and they tell me there's nothing they can do except ship me the correct part with the original shipping method I chose for my order. Now I have to wait 5 days to hopefully receive the correct part so I can fix my car. Was going to complete the whole project this weekend. Now I have to wait until next weekend because I can't replace only 3 out of the 4 shocks/struts on my vehicle. Thanks for the great customer service. Best of luck to anyone else who buys from RockAuto.com.
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