Christi Keller Review of Cirrus Asset Management Inc.
Would love to give negative 5 stars for greed - Th...
Would love to give negative 5 stars for greed - This company will nickel and dime you at every step, all the while providing half-assed, sloppy "renovations" to units in order to charge more. Examples: At my location, you split utilities with all other units based on a ratio of the size of your unit. This means if you try and conserve on water, electricity, etc, it doesn't matter - you have to pay for all of your energy-gobbling neighbors' air conditioners anyway. People in the same neighborhood who control their own utilities pay about $40-60/month for units twice the size. Here I pay $140 - $160 a month. Hmmm, something is NOT right? Not to mention the environmental / conservation aspects... oh, and on that note, they are too cheap (or irresponsible?) to even provide recycling bins / services.
THE biggest issue of all - they take out your utility payment before your rent payment. So say you have just enough money for rent, but need to pay utilities a few days later - too bad. You will be charged a late fee consisting of 8% (used to be 10%) of your monthly rent. In my case, that means $100! Not $25, not $50 like elsewhere, a full $100! So, should you pay your "rent" in full on time, but don't quite have enough for rent AND utilities by the 4th of the month, you will be charged at least $100 more (I live in the smallest size unit). Convenient that MOST people get paid on either the 1st and 15th, or 5th and 20th, so they set it up to screw you if you are one of the ones getting paid on the 5th. Automatic late fee via the computer system. BTW, the online payment system only works sometimes, and they do not take debit cards at the office without ANOTHER $25 charge - it must be a money order. So run around town little monkey, go find somewhere to get a money order, and if you don't have a local bank, good luck finding a place that will allow you to use your debit card (not cash-in-hand) to purchase it. Hassle extraordinaire.
I m pretty sure Wells Fargo set case precedent that you CANNOT apply payments in a manner causing unnecessary late fees. So if I pay the rent portion, but not the utility portion in full, pretty sure it is hands-down ILLEGAL to be charged a late fee on my rent. Ripe for a Class Action? Are these Woodland Hills property managers so broke this is an actual business necessity?
There is non-stop "renovation" construction that is sooo loud and completely disruptive if you are working from home, sleeping, or just trying to think straight in your own "home." This coupled with frequent occurrences of the water being shut down for hours at a time, sometime with, and sometimes without, NOTICE.
They also charge a LOT extra for parking, with a waiting list that can take up to a year - meanwhile almost certainly skipping people over for ??? reason, and possibly also allowing people to sell their spaces instead of moving to the next resident on the list? (Would love to have proof here in addition to observations/anecdotes from neighbors )
BTW, even attempting to leave prior to your lease being up will cost you at least $1500. If you just want to move out at end of your lease - they WANT you to move out! They will just do another "renovation and charge the next person higher rent!
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