Hotel is beautiful. Our check-in, very pleasant. T...

Hotel is beautiful. Our check-in, very pleasant. The room was outstanding. However, having driven over 4 hours and arriving in the evening, we decided to stay in our room and to order room service. The food arrived within the said time, and on being presented the room charge, the receipt clearly had a line to add a tip for the delivery lad. I began writing an amount, when the lad stopped me and said it was better for him to receive this in cash. Apparently, anything put onto the room receipt goes to everyone, cash in hand.. well I'm sure you get the idea. Slightly awkward, as I then had to search out my wallet to find the lad cash. The food on the whole was wonderful, sadly a side of fries arrived like warm.. hence, what could have been a perfect pre-holiday stay became satisfactory..