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This has been the worst experience of my life. I u...

This has been the worst experience of my life. I use to love where I stayed. But, when i tell you i have exhausted all resources and no one has tried to help me its very sad to be treated this way. Since the winter storm my apartment has undergone major damages. My apartment flooded twice due to my apartment flooding twice I started to experience an extreme amount to mold nearly 70% of my apartment walls had to be demolished including the ceiling in my utility closet. The walls were removed and never replaced until i addressed them. The carpet that created mold is still in my place and I'm expected to still breath and live in those conditions. In addition to that I have not been able to stay in my apartment for nearly two months now. I also have mold growing in the linen closet next to my kitchen which I have explained to the apartments and management. And as a result, my hardwoods are not leveled to the wall anymore exposing the floors underneath I have carpet in my bedroom that has no padding underneath. Yet, I am expected to still pay the full amount of my rent I have never had an issue with paying my rent but, no one has tried to be understanding to help me. I have contacted property staff leasing management I've had assistant managers reach out to me I've contacted the regional director and I also contacted the corporate office. My apartment smells terrible it's simply not livable the hot water has no pressure. But when I failed to pay my rent I got a notice to vacate but I haven t even been able to stay there. I HAVE NEVER HAD A PROBLEM WITH ABIDING BY THE TERMS OF MY LEASE. I have always paid my rent on time and made sure that I had insurance. I keep up with my property and they have never had complaints out of me I'm a very good tenant and it shows on paperwork. So why can't I get that same understanding in return I don't cause problems why am I being treated as if I caused the damages to my apartment I've literally been homeless for two months and I'm expected to stay in a moldy apartment and pay full rent all I'm asking for is what's fair I'm not asking for a handout but no one has tried to help me not a single soul but when it comes to needing my money then I get her somebody reaching out . But no one has tried to ask or think about why I haven't I've contacted everybody that I possibly can and no one has helped me my entire apartment is sitting in my living room .

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