I recently used their services for a customer feed...

I recently used their services for a customer feedback program. The website was easy to navigate and provided comprehensive information about their services. The customer support team was helpful in addressing my inquiries and provided prompt assistance. However, I found the data analysis tools to be somewhat limited and not as intuitive as I had hoped. Additionally, the pricing structure was a bit confusing, and I had some difficulty understanding the different service tiers available. Overall, the experience was average, with some positive aspects but also areas that could be improved upon. I would recommend clearer pricing information and improved data analysis tools to enhance the overall customer experience.