beverly murtha

Review of Animal Emergency & Referral Ce...

I am 79 with history of chronic asthmatic bronchit...

I am 79 with history of chronic asthmatic bronchitis and COPD. I have self isolated totally till yesterday, not even seeing family. I had others drop off food and I shopped online. I only ventured out when my dog had a frightening FIRST episode of vestibule disease and Vet Med Center Emergency CLINIC set up for emergency MRI with ANIMAL EMERGENCY & REFERRAL CTR, My significant other who stays with me Is awaiting test results for COVID19 because of symptoms. I am high risk that if I get this virus I will die. Of course we were wearing masks and waited outside and did paperwork as requested. The staff was wearing masks but there is no social distancing which experts also deem necessary. Due to my fear, I motioned to the employee going to the cars and dropped my forms on the ground behind me to have as little contact as possible. She decided that was an insult to her, reported it to the manager and I was told to leave with my sick dog not seen. I am am a retired RN with high profile jobs in the past. I have had unreasonable patient's families. However, in my experience the patient ALWAYS comes first !! Not here. They could have treated her, taken my money and told me never to come back. Thankfully Vet Med Center has set up an emergency appoint @ VETERINARY SPECIALITY HOSP for tomorrow. There still are some facilities left who have compassion for frightened families and sick pets. AVOID THIS PLACE. YOU HAVE BETTER CHOICES !!