I was hoping to start up the account for my now yo...

I was hoping to start up the account for my now young adult daughter. But since I lost my code generator they want both of my licences from 7 ago at time of my divorce and my current one plus a copy of my divorce papers showing my name change. Though both pictures almost the exact same with a few extra pounds and longer hair. I mean they have my phone number my email address both still the same. They want to know more about then most doctors.