as a provider, we did a tow for Allied, upon compl...

as a provider, we did a tow for Allied, upon completion of the tow, I ran the credit card, it was denied, I am calling their phone # to hopefully get it resolved, I have been on hold for 15 minutes. not getting paid for my time. not a happy tower.... after 23 minutes on hold situation was resolved. nice person assisted, working from home by the name of Cindy. next time i will just run card right away, that would avoid this issue