I would say the hotel overall is okay. Front desk ...

I would say the hotel overall is okay. Front desk and manager are on point, I would give them 5*. Very helpful and professional and try to solve any inconveniences and assist with anything ASAP.

However the hotel itself, rooms were a bit shabby for my liking. You can see that they have rushed with renovation, bathrooms quite dirty, everywhere are visible spots and stains from tile fillers. No kettle in rooms, nor tea or coffee. I think the five stars are a bit overrated, in most four star hotels or boutique hotels you will have better experience.

Breakfast was okay, very basic though, coffee isn t the best one, and there are lack of attentive staff. Missing cutlery, many food options weren t present or took ages to be refilled.