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I just went in for an appointment and the lady at ...

I just went in for an appointment and the lady at the front desk was absolutely the worst woman you could have sitting there working with patients. She not only rolled her eyes at me multiple times without any care or concern but she gave an elderly lady the dirtiest look I have ever seen anyone in customer service give. I cannot even begin to understand how a professional doctor would allow someone like her to sit at the front desk! When I called a month ago to set an appointment I gave them my insurance information, they never advised I had to change my primary with the insurance company and get a reference # so after waiting for a month for my appointment this is what I am told I need to do before they can confirm my appointment is covered. She did nothing to offer any assistance in calling the insurance company for me as other doctors have as a kindness and courtesy of the patient! I decided to walk out and find a better doctor who actually has people that work for him act like they care about the patients. The entire vibe and energy in the waiting room was TERRIBLE!! I would not recommend anyone going here if they want people to provide and service them with care and concern and genuine customer service!! Hands down worse doctors office I ve ever walked into!! Oh and the office was dirty and smelt like it hasn t been cleaned in God knows how long!! I truly believe everything happens for a reason and I ll wait another month to find a doctor with a cleaner environment and better customer service to their patients who don t roll their eyes and act like they just don t care about you! Terrible women behind that desk- the doctor should be embarrassed!!!

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