Teresa M

Review of Resource Corporation of Americ...

Started to work for this company in a new office i...

Started to work for this company in a new office in downtown town Fort Worth for JPS hospital. I was given a BIG training Manuel and a 10 page test in the first 30 minutes of employment! All other employees had 2 weeks of trading verbal and training manual. They were given the same test. I was skeptical because every question I asked, the director Bethany rushed through the answer! I was told don t be afraid to ask questions. When I asked Bethany a question I was told look in your Manuel and made to feel questions aren t allowed. I said i am not familiar with mom and babies, that s all the patient i was given, i wanted to make sure i knew what i was
Doing prior to speaking with the patient. I was told no one was familiar with it but i can t just give you what you know umm hello, i asked you to HELP walk me through the process( LIKE SHE DID EVERYONE ELSE) so I could write it down! The more training you give your employees,. they will be more efficient in their work load!!!! Also, was given access to JPS computer system, I had NO CLUE how to use the system! I asked 2 days in a row, how do I use the system and was told don t worry about it, screen these patients!

Basically this company wants to throw a Manuel at you and throw you to the wolves! Sink or swim kind of thing! I am very upset as I had high hopes for this position! If you want training this is NOT a company for you.