Amir Karami

Review of Audi Plano

Pretty awful experience. Michael Bush was my advis...

Pretty awful experience. Michael Bush was my advisor and he was fairly rude. He did not wear a mask the entire time he was interacting with me. He scoffed when I asked him pretty standard questions and generally treated me like I wasn t worth his time because I did not want to pay $1,300 for recommended 40k mile services that were totally unnecessary. On top of all of that, I was charged $150 for a routine oil change, which included a $30 charge to reset my vehicle s computer which literally takes 30 seconds to do. This place is a massive rip off and I won t be recommending any of my friends and family who are Audi owners to get their vehicle serviced here.