The most worst resort that me and my family had ex...

The most worst resort that me and my family had experienced. Aircon is defective, not cooling.
You should also take care of your aircon ... We do not sleep in the heat ... there are mosquitoes then in the sun we will fly. Room partition tipid tip ... just wall away from the other rooms so noisy next room you can relax.
Also common CR open open bottom, when running rat and cat chase straight from the outside.
You must have 24/7 standby maintenance for what happens in room equipments. Please rate your as in needs improvement. At the checkout I said at the reception that the aircon was broken, instead of apology just nodding, we had no apology at all. I think one of the owners we talked to. Poorly be your guests. Teach your receptionist to become a service oriented person. Service with a smile should.