Jenny Lee

Review of Toyota of Richardson

Bought my Camry here dealing with Joe Thai and Ted...

Bought my Camry here dealing with Joe Thai and Teddy Luu. They were nice when I bought it, fast forward to 3 months later, I had some questions about my extended warranty that I bought from them. Called Teddy at 3.30P and he picked up the phone told him about my questions and he said he would look it up and get back to me. Waited until 5.30 and I got nothing so instead of waiting for him to get back to me thru the phone. I got to the dealership and when the receptionist called for him, he came out within 3min. That tells me that he could have called me any momments then but didnt because he knew he is not gaining anything from this. They were so nice and such a pleasant to deal with when we brought the big money to them, but right after that is over, Teddy avoided me as much as he can and he did not look happy to assist me when I saw him in person. I feel like I was scammed.