Our family has been customers since 1998 at a prio...

Our family has been customers since 1998 at a prior house. We trusted James River so much that we had them check the system on this house before we moved here in 2006. We have had them install tankless hot water heater as well as upstairs gas and AC system and dual fuel (heat pump with gas back-up) and AC. While they will point out improvements to add, their focus is on preserving the relationship with the homeowner and not a hard sell for additional services. I have found James River has very experienced professional staff. There is confidence that who they send knows what they are doing. The most recent visit was from Mark Corey, a senior technician with a lot of experience.

Service: AC maintenance