**DO NOT DEAL WITH THIS COMPANY!!**

**DO NOT DEAL WITH THIS COMPANY!!**

Following on from my 3 year old Range Rover Sport's engine needing a replacement I thought best to send it to the garage that had serviced it beforehand, Lister's Jaguar Land Rover Droitwich.

They had serviced the car 3 times prior and had signed it off 6 months before the indecent as operating normally. Clearly the car wasn't checked over correctly as 6 months down the line one of the con-rods snapped leading to catastrophic engine damage with no fault of my own.



The engine was replaced, paid for and I collected the car... THIS IS WHEN IT GOT WORSE.

The car was clearly not tested after the replacement.... As I left the garage I had a red cooling system warning on the dash and a service light pop up so called the garage straight away to get advice, "should I bring it back?". I was flippantly told by Laura Webb, a non mechanic, that they were now closed and unwilling to help. "It will be fine for the journey" (1.5 hours) and advised to simply top the coolant up when I get home.

Half way home I broke down with smoke poring out of the bonnet and the car warned that it was over heating dramatically leading to me having to abandon the car on the A45 and wait hours for recovery. FURIOUS



Another story I was told by Toni Mawi (the Manager) was that one of their engineers, while I was on-site, had crashed one range rover into another that were both in for servicing leading to an ambulance having to be called and two customers, also in the dealership in the time, having to be told they'd totalled their cars.

They agreed to take the car back to look over it, actually test it this time and return it in a week.

Upon picking up the car It was two days before... IT BROKE DOWN AGAIN (for a third time). All electrics failed and I quickly realised the only way of making the electrics come back online was by slamming the bonnet!!

I spoke with Listers Droitwich AGAIN, they picked up the car AGAIN and they tested it for a week to ensure they found the issue.

The only answer that they could provide was that they couldn't find an issue with the car and that they replaced the battery "just encase". that I needed to collect the car. - What kind of "Master Technician" firstly cant find whats causing a problem but then replaces parts just encase its faulty?? - TEST IT!!



I can only describe this dealer as incompetent, insincere money grabbers who have 0 focus on customer service.

I would highly recommend not dealing with Listers JLR Droitwich.



**DO NOT DEAL WITH THIS COMPANY!!!**