I had to write my review after I read some bad rev...

I had to write my review after I read some bad reviews about the customer service.

First are the good points;1. All Servies provided by the consulate staff were very good, from the security at the main gate until the end of the Intreview. I didn t face any issue with any staff.
2. As long as I came ready and prepared with all requested documents all process steps were done and passed in smooth way. So over all what was written in the instruction at their website was true and I experienced it by myself.

Second are some points they need to find a better way to handle it,1) car parking lot is far away and limited (there is empty parking lot near to gate 1&2 and closed by Dubai police. 2) AC air conditioning it was hot inside the security check room and the consulate area( keep in mind that we had to walk around 20 minutes from the parking and waiting in a long queue outside so we are expecting better temperature inside.3) the floor was dirty and I didn t see any house keeping\clean service inside.

After all I would like to thank everyone who is doing their job properly.