Veronica Han

Review of Mandarin Oriental Las Vegas

Would have been perfect if they weren t so calcula...

Would have been perfect if they weren t so calculative, which took the shine off the Waldorf branding. Totally untrue that Diamond members have complimentary breakfast. They work on a confusing credit system and guests end up having to top up for breakfast. Coffee wasn t included yet we were served coffee as if it was part of the breakfast and then charged $8 each. Which would have been fine if it were artisan coffee but not for a batch brew, that tasted bad by the way. They also charged an unreasonable handling fee for handling fee for UPS to pick up a parcel. This was no skin off the hotel, and really cheapened the brand. Disappointing.