Chrystyna Kosacz

Review of Rush Presbyterian-St. Luke's M...

Okay, I give one star for the ladies in the schedu...

Okay, I give one star for the ladies in the scheduling department for being so helpful.
The rest deserve ZERO starts.

You have a wonderful commercial touting your NEUROLOGY DEPARTMENT. I have been waiting a YEAR, yes ONE WHOLE YEAR for an appointment to an MULTIPLE SCLEROSIS SPECIALIST DR,. STEFOSKI.

I called in MARCH 2015 and was scheduled for SEPTEMBER 29 2015. In MID AUGUST 2015 I received a phone call cancelling the appointment with a message "someone will be in touch with the date rescheduled appointment." NO ONE CALLED. I called in November and received the same response. I waited another week and called again only to be told that someone would call with my next appointment. I finally got a call on DECEMBER 3 OR 10 (a Thursday) asking me to come in on Friday because the doctor decided to open a Friday for appointments. However, because I needed an MRI prior to the appointment (my last one was almost 2 years old at this point), I never got a call back to see if the doctor would see me anyway.

So I immediately schedule an MRI on Dec. 24 (Christmas Eve) so I can take advantage of deductible issues. Now it is MARCH 8 2016. I have incurred a bill for $950, to appease this doctor, who has no time to see me and I cannot get a reduction on the bill because Affiliated Radiologists does not offer any type of financial assistance.

DO YOU THINK I WANT TO SEE THIS DOCTOR NOW? DO YOU THINK HE'LL HELP PAY MY BILL?

ALMOST ZERO STARS FOR RUSH. SO DISAPPOINTED.