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Communication is awful. They don t explain things ...

Communication is awful. They don t explain things properly and when you get in contact, you get conflicting information. They don t seem to care much about you as a client. Unfortunately I m now stuck with them until the end of the IVA. Given that the whole end to end process of an IVA is financially driven, I would have expected them to be on the ball. I seem to be in the driving seat and that shouldn t be the case.

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