Sj Army

Review of Summertown Cycles

AVOID. Bought 2 bikes 6 weeks ago, one for my wife...

AVOID. Bought 2 bikes 6 weeks ago, one for my wife and one for myself. At first we were really happy, as most places had sold out of bikes, and we managed to get the bikes we wanted.

My wife's first ride and gears didn't seem right, so took to a local dealer to save the journey back to summer town cycle to avoid long queue time. Turns out handle bars were loose and front wheel loose, aswell as gears not being adjusted correctly.

Disappointed but put it down to the pressure the shop was under. Took bikes back for 1st service to give them a chance. Again after a long wait got the bikes. My wifes bike was in a worse state than when we left it. Turns out front derailer was bent. At this point it was obvious it was down to service standard. Eventually the " so called bike mechanic " came out with the bike. I asked if it was fixed and he said sarcastically " dont know what I'm doing" after Obviously overhearing my comment and started arguing with me.

He tried to accuse me of damaging the bike!! The shop has no one taking control, full of young males with attitude, but worse of all , they have no idea how to service a bike.

Please dont risk your familys safety, just avoid and get bike serviced by professionals!

Would have given 0 stars,but gave 1 star for having the bikes we wanted.