I called the above location this morning to find o...

I called the above location this morning to find out who I needed to contact about a probation officer seeing all of her appointments late. I cannot tell you the name of the individual I spoke with, but what I can tell you is he hung up in my face after telling me it was acceptable for an individual who has an appointment to be left waiting two or more hours past their scheduled appointment time. So, I guess this mean if they have a job or other things scheduled, this can wait on the whim of an officer? Does being on probation also mean you have lost the right to be spoken to with courtesy and respect? I am not on probation but after seeing what these individuals go through, I am ashamed of the human race and how we treat each other.