Jon Doe

Review of Omni Charlotte Hotel

The room got downgraded, but we were compensated w...

The room got downgraded, but we were compensated with 100 in room service. The staff was helpful and courteous, and the hotel itself was well kept and clean, however it is very apparent they want you to spend extra money on room services, because the rooms themselves do not come with microwaves or any conveniences to prepare your own food and the mini fridge, which is smaller than normal is already packed with unnecessary items..but the overall experience was more than satisfactory