Stopped in the early afternoon a few days ago. My ...

Stopped in the early afternoon a few days ago. My car had died and had to be jumped earlier that day. I thought they may just read my battery and check if it was charging or maybe ask me to come back in the am. I was great immediately, Was sitting talking to my advisor Paul within minutes. To my surprise I was offered a loaner while they checked out the car. Well, I loved that. Sent off with an absolutely beautiful brand new car - 17 miles on it for what turned out to be a simple battery replacement. Well I loved that and I felt like a VIP customer for sure! I even kept it overnight even though they called before closing to let me know the battery was replaced and a recall item was also fixed. I have shared my little story several times so over and above service has great ROI!