James Thomas

Review of Galleon Hotels

After waiting on 3 occasions for the phone to be a...

After waiting on 3 occasions for the phone to be answered I was assured the garden bbq would be operational after 12.30 on this particular day the 4th July(my birthday), 5 of us arrived at 2o/clock but no bbq was available.Reception apologised saying the wedding taking place had taken priority.We were pointed in the direction of the bar to order food...oh dear a single member of staff was trying to cope with food orders and drinks.He openly admitted that he could not cope but I still managed to place a make do food order,far from the promised cavery originally planned.After a considerable wait our food arrived in various stages .Is that everthing I was asked..you guessed it one meal was forgotten.

What has happened to this once very good pub/hotel?I will keep very clear in future. Peter Thomas