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Lisa Lee

4 years ago

They refused to file with Tricare insurance becaus...

They refused to file with Tricare insurance because I have insurance under my former last name even though I had the Tricare authorization in my hand. They refused to file with either insurance company and made me pay $650 out of pocket. I have already filed a complaint with Tricare (Humana East) and will also be discussing this issue with the referral management out of MACH. Hopefully no one else has to deal with the money grabbing business.

Edit: They finally filed with Tricare and my other insurance after being contacted by Tricare. They have also been paid by Tricare, but they refuse to refund me my money.

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