S

On Sunday my fiancee and I were faced with a serio...

On Sunday my fiancee and I were faced with a serious situation with our 60 lb. dog yelping due to horrible back pain. She couldn't move without letting out high-pitched painful yelps and it broke my heart. After being turned away from a vet's office close to our home (and open), we had a friend drive us up to this emergency clinic. At first, I was reading the reviews and dreaded this visit because I assumed I would be charged thousands of dollars for treatment or leave with a deceased dog due to poor treatment. I was completely mistaken for believing those bad reviews. We experienced great customer service and our dog received excellent care from Dr. Bonnie. She needed to take a few x-rays of my dog's spinal cord and after she did so and examined the images, she came into the patient waiting room and showed us the images while thoroughly explaining what was wrong and pointing everything out to us. She was excellent and prescribed the right pain meds for our dog and she began to get better on the meds. We weren't overcharged, in the dark about treatment, and our dog is doing great now. We found out this medical issue will likely reoccur throughout our dog's life, but thanks to Dr. Bonnie we now know exactly what it is and how to treat it next time. (We had a follow up with our normal vet who confirmed the diagnosis Dr. Bonnie gave to us for our dog).

Thank you so so much!

Comments:

No comments