TERRENS MPOTSENG MOKONE

Review of The Protea Hotel Balalaika San...

We had a fantastic weekend at the hotel, however I...

We had a fantastic weekend at the hotel, however I was disappointed with the service. On Saturday around 8:30 pm I went to the restaurant to ask for salt and chilies and I was told to use the room service, which I did. Unfortunately nothing was delivered to my room. On Sunday my room was cleaned around 2:00 pm after we spoke to the manager on duty. The service was very bad.