Leslie Baccus

Review of Capitol Anesthesiology Associa...

I'm writing this review on behalf of my husband wh...

I'm writing this review on behalf of my husband who is still recovering from surgery. It's important to note that the anesthesiologist was perfectly fine. The woman in billing, Sheila, is cruel.

Sheila called my husband the day before his scheduled surgery to demand $93. He let her know that he wouldn't be paying until insurance settled their claim as we have met our deductible for the year. She called him 3 times the day before his surgery. 3 times!

He spoke with her twice and both times she threatened that he wouldn't be put into the system to receive anesthesia unless payment was made in full. Not only is that unethical, it's harassment, and a lie. What a horrible thing to threaten someone about to go under the knife.

I received a pacemaker in September at the same hospital with anesthesia provided by a different group. I wasn't treated this way at all! We will be complaining to Ascension (Seton). I urge you to schedule surgery when physicians from this group aren't practicing if possible. Hope Sheila made her bonus by scaring patients to squeeze payment out of them in advance of their procedures. The leadership of this group is immoral, and from my experience not in line with the rest of Ascension values.