Be ready to wait more than an hour for food delive...

Be ready to wait more than an hour for food delivery. Food is good, but service is messed up. For starters they are forcing me to tip more then I do? I tip 10% what else are they asking from me?? I get the order I have to sign and it says tip:$cash, I entered gratuity.. don't cheat customers.. They have messed up my order and the driver gets upset for me sending it back... food is delicious, but when I call to see what's going on; they always give me attitude.