Jennifer Martire

Review of Southeastern Regional Medical ...

This is the WORST hospital I have ever dealt with ...

This is the WORST hospital I have ever dealt with in my entire life. There are no words that can express how badly I have been treated by this place. I have been belittle, abused, yelled at and denied patient care even after being referred to this ED by my primary care doctor. The doctors that have handled my care were unprofessional, have no bedside manner, rude, disrespectful and cruel. I came in to be treated for a surgery that I had 6 months ago. I was referred to the ED due to having an elevated BP, heart rate, swelling, hot to the touch, purple and painful left breast due to being diagnosed with Granuloma Mastitis and Cellulitis 2 months ago. When I arrived to SouthEastern s ER, I was treated nicely by the ED staff and the ED PA Lawerance that was on my case. He was very professional, kind and tried his hardest to help me full better. Unfortunately, everything he tried did not work to the point where he ended up admitting me for Observation on the 2nd floor. Once I arrived to my room, I was being taken care of by the day shift staff. Also very nice. I met with the Hospitalist who was a nice lady. We went over my care plan of what was going to be done in regards to testing a, medications and what specialists I was going to see within my 24hr stay. Great! No complaints there. Everything went completely down hill once another doctor took over my case by the name of Dr. Medakayla. After a full day of pleasant care by the ED department and morning shift on the Observation/Waiting area floor, this doctor decided to do her rounds with me at 1700, where she showed up to me room, didn t introduce herself to me, so I had no idea who she was except being a doctor, and automatically had intentions of discharging to go home after being in my new room for about 13hrs or so. I expressed to this woman that I did not feel comfortable enough to go home because of my persistent vomiting and unexplainable pain that I was having with my breast. Mostly my left one. I asked her nicely if she would be okay if I stayed overnight as originally discussed with the admitting physician in the ED with my care plan treatment. She gave me no response other than, I am going to speak with Infection Disease, see what they say and go from there. This doctor walked out of my room and never came back again to discuss with me what my care plan was going to be. The total amount of time that she was in my room was maybe 5 minutes, no more then that. Shortly after, my day shift nurse enters my room to inform me that she is allowing me to stay overnight, however, she is DCing (discontinuing) ALL of my medications. Anywhere from nausea meds, pain meds to my high blood pressure medication as well, which was never given to me during my stay. I have been yelled at, disrespected, hung up on multiple times both my husband and I by the hospital night shift phone operator by the name of Bobbi. The staff that I have dealt with during night shift at this hospital are extremely unprofessional, rude, verbally and emotional abusive towards patients just be cause they have an MD, PA, NP or RN next to their last name, disrespectful, judgemental, they try to push you into doing something you don t want to do, they violated the HIPAA law by discussing my case openly in front of others, they lie about many things to make the patient seem like they re the problem which is disgusting. All I want are my discharge papers and to never return to this facility ever again. My heart breaks for the good nurses and some good doctors that I have come across that are working for a hospital that allows their employees to do as they please and get away with it. I have been in the medical field for a long time and with EMS for almost 6 years. Patients deserve to be treated with respect and they deserve the best patient care possible when at this facility or any medical facility for that matter. It s unfortunate that I sadly became a victim of this hospital this evening, and my immediate family (my husband and two children) were also affected by what was being done to me. Never again!