AGT Tactical

Review of Fecon Inc.

By way of background, I am a 21 year Marine Corps ...

By way of background, I am a 21 year Marine Corps vet, with no experience with mulching heads. A friend recently offered to sell me a used MH60, a head made for John Deere by Fecon. Wanting more information and expertise, I called John Deere...they were clueless...no help at all. So, I called Fecon...they could have told me to contact JD...its their head after all, but Fecon instead took numerous phone calls from me for tech support...how to test it, vibration tests, tach test, etc. They even told me it appeared to be a good deal instead of trying to sell me one of theirs.. This sort of honesty from a competitor was really amazing. Kevin McCann was absolutely super, taking many of my calls. I was even able to get some help from a former Fecon employee who rebuilds and sells Fecon heads, Jim Schuerman. Jim even checked some videos and photos of the head before I bought it, and recommended I buy it instead of trying to sell me one of his own, which was amazing. I did end up buying the head, and thanked Kevin for his help. To my surprise, he offered to have his Service Rep take a look at it if he was ever in the area. A few weeks later, I got a call from Doug Mace, who actually met me at my property gave me some great pointers on servicing and operation, and even tested the head for me... I was literally blown away by this experience. In summary, every single person I dealt with at Fecon was exceptionally knowledgeable and super helpful, and they did this for a person who owns a used John Deere (Fecon made) head! I'm a loyal Fecon customer forever...than you Fecon, and especially Kevin, Jim, & Doug!