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Astri Do Rego

3 years ago

The food quality is definitely sub-par compared to...

The food quality is definitely sub-par compared to other locations. It was a busy Saturday night, however, I generally don't think that's a good excuse when plenty of other places can maintain standards. The calamari was doughy, to the point that a 7 yr old tried to strip all the batter off, but the pieces were so small and chewy. Half the sauteed mushrooms on my protein-style burger were raw, which isn't an issue for me since I love mushrooms, but shows the lack of attention to detail. And most everything, including the BBQ chicken wings, came to the table lukewarm. The Shirley Temples weren't even made well, with only a squirt of syrup and all orange juice. They kindly comped our calamari, but it was still a huge waste of $90. On a positive note, the wait time went from 30 minutes to 13, and their texting system for tables works great.

Edit: We appreciate the response and offer. Perhaps one day if we are in that neck of the woods again, we will take you up on it.

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