Yvonne Baker

Review of DoubleTree by Hilton Columbia ...

We were greeted with a smile. The lady at front de...

We were greeted with a smile. The lady at front desk asked if we would like to be upgraded to a larger room since it was slow. She offered us warm chocolate chip cookies(delicious by the way). The pool was very nice. The bed and pillows were comfortable. The staff was friendly.

However the room was in need of attention. The couch had white material possibly from a towel all over it. The tables were dirty, I lifted the lamp and it had left dark black matter on the table top. This was under two of the lamps. An empty bottle of wine in the cabinet. Paper wrappers in between the bed and nightstand. An open safety pin on the stained carpet. There was a dirty hand towel on the floor in the hallway. We had the door hanger for privacy but housekeeping knocked on door around 11 and asked if we were staying..

I did notify the ladies at front desk. They were very nice and apologized and would address the issues.