TheFlyingRat

Review of AccorHotels - Grand Mercure Sw...

Hotel was in a good area though the staff weren t ...

Hotel was in a good area though the staff weren t nice and seemed to be doing their own thing, rooms were very dated and the bed was really uncomfortable, and with no pillow menu, the night was really poor.

TV was on its way out and quality was really bad

Bathroom was small but shower was excellent

Room itself wasn t decorated and was boring, with the mini fridge in the cupboard.

Air-conditioner was nice but really loud even at minimum fan speed

Breakfast food quality wasn t great and with not enough variety

The hotel (in fact) gives Accor a bad reputation and since the staff are very ignorant

Price was fairly high (maybe because it was NYE) but does not seem worth it

Wifi was free but slow (even for Australia standard) around 0.25MBPS during non-busy hours (5-7am)

With a view of a wall and a small street, would expect a bit more as well

Sorry guys,
-Rat