nathan rice

Review of Garland Power and Light

Garland shut our water off because we were a week ...

Garland shut our water off because we were a week late on our payment. We are a family and have two little boys, who can't shower now until we physically drive by the office, make a payment, and wait for them to turn everything back on. They gave no warning- no phone call, no email, no physical mail. They just shut us off.

On top of all this, the payments we are making are outrageous. Never in my life have we paid such high electric, water, or sewage bills. Our bills are over $400 for a small, 3 bedroom house. Yet Garland will not allow us to choose another provider such as TXU or Reliant. This is a corrupt bureaucratic government monopoly that basically amounts to extra tax. As if our $300 per month property tax wasn't high enough already.

If I would've known how awful the utility services of Garland are, I would have had second thoughts about moving here. We need to vote some people out of office and take back control of our homes.