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Nirav Patel

3 years ago

Stay Away from them!! Very very unprofessional! Th...

Stay Away from them!! Very very unprofessional! They called us after our stay and described how we did not put towels back where they should be since that is in the contract! Their hot tub was not working and they offered us credit before the stay but then ended up charging us anyways since the kids got in there since it was open and they had someone spying over our stay. They called us back to basically get their hot tub refund back and claimed that we damaged a table, MOVED CHAIRS (YES, you are not supposed to move their furniture) and that we broke their pool table stick (which was broken when we arrived)...These are NOT THE SIGNS OF A PROFESSIONAL BUSINESS and we had a very very bitter experience and it left a sour taste in our mouth at the end of our stay. Their broken lights and tools to fix property and christmas lights were all left in kitchen and closets and then they talk about how they expect the property to be left!! They have broken silly tripod sitting in the living room, all kinds of broken tv stands laying in property as if it is someone's private home. IF you are RENTING home, PLEASE expect some normal wear and tear and YES, your cleaning crew DOES need to clean the property for next stay!! STAY AWAY!!!

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