Amy Preblich

Review of Float-RIte Park

If I could give zero stars, I would. The owner of ...

If I could give zero stars, I would. The owner of this place blatantly lied to me. I had to cancel my sisters' bachelorette party after not getting the number of responses that I had hoped for. I realized I would need to cancel on 4th of July which was 30 days out from when we were going to be there (their deadline for cancelling and getting a refund). They were closed for the holiday so I called the next day. I was told that I would not be getting a refund because I was at 29 days out. After repeatedly begging to get my money back (because 30 days was a holiday), I was finally told that if they could book that cabin, I would get my money back.

Fast forward to the weekend we were supposed to be there...I had a friend call to ask if they had any open cabins for that weekend. She was told no, all cabins were full. When I called later that day and told them who I was and did they have any open cabins, she said oh yes we still have that one open. When I told her about my friend calling earlier and getting told they were full, she played dumb and said she must've called the wrong number, sorry!

Be warned and definitely choose somewhere else!This place straight up lies to their customers and makes no effort to work with you when changes may be needed. They've got to be making money hand over fist all summer, but apparently it's not enough because they need to steal from their customers as well!