A parade of incompetence. Moved to Ottawa a year a...

A parade of incompetence. Moved to Ottawa a year ago and have taken my BMW to Goodtime 3 times for service. They messed up every time. Every single damn time! I have heard it all - they diagnose a problem that they can't fix, they forget appointments, they forget to put all the parts back on your bike forcing you to drive 50km the next day to pick up the forgotten part, they make you order (and pay) for parts that are not needed, and the last draw was them telling me I am going blind and deaf and the warning lights and sounds are not real. And yes, I can go on. All to say, if you have a BMW in Ottawa, the best option is to use the real Motorrad dealerships in Montreal and Toronto. Already made an appointment with the Montreal one to fix the problem that Goodtime did not understand, as well as the 60k tune up. Also, if you live in Ottawa, you should avoid buying a BMW, or any of the brands only this store carries - I wanted to buy a GS for my upcoming tour of South America, now I will but a KTM or Suzuki instead.