turkishexpress

Review of PersonalizationMall.com

Worse place to deal with. Do not order from these ...

Worse place to deal with. Do not order from these crooks. And definitely do not pay extra to ensure delivery on time. They will not come through. I ordered two little things on the 8th of February and paid extra shipping to get it by Valentine s Day (6 days later). I LIVE IN CHICAGO!!! It s only a 47 minute drive in rush hour traffic to get to where they ship and they still managed to mess it up. Worse part is the tracking is nearly impossible. They ship UPS which then hands it off to USPS so you can t track it. When I asked UPS why it was handed to USPS, they told me it was personalization mall that requested it handled that way. Well guess what the post office did not get it here on time and I still cannot track it. When I call their customer service all they can tell me is they can refund my shipping. I m not purchasing an item from you guys. I m purchasing memories. If it doesn t get here in time there is no point. Oh well plenty of other online retailers out there and plenty of social media outlets to blast the business.