Extremely Unhappy with GetMaple!

Extremely Unhappy with GetMaple!

On a few occasions, a member of my family had a cold and when we submitted a request to connect with a doctor for a consultation highlighting the symptoms, we were rejected. Just today, my consultation for a bad cold was rejected because the doctor, who did not bother to connect with me, felt I should go see a doctor in person. In the early days of GetMaple, this never happened and we were very happy with the practicality of this online service but if a GP can't be bothered to engage with you, ask some questions, and if required, give you a prescription for a common cold then then they should re-evaluate their customer service strategy, especially for those of us who pay for an annual subscription for their family...so much for peace of mind.

Anyways, as far as I'm concerned, I have absolutely no faith in GetMaple anymore and would recommend people not use it.