Alyssa Medvec Review of Dan Vaden Chevrolet Cadillac
I do not recommend going here for service. My ABS ...
I do not recommend going here for service. My ABS light came on while I was traveling from Ohio to Savannah for vacation. Trying to be proactive and not encounter any problems on the drive home, I took it to Dan Vaden so they could take a look. When they diagnosed it, the problem was a wheel bearing hub - obviously not a good problem to have when driving a long distance. They did not have it ready when promised because they ordered the incorrect part. When I followed up with them, they couldn t provide an update without hanging up and calling me back. There was also no sense of urgency, even though I was an out of town customer. I had to prompt them to look for a part locally so I could get home. That was 2 days after I brought my car there and 1 day after they reordered the necessary parts due to receiving the wrong ones initially. The final straw was when they told my boyfriend that they disclosed all this information to me (nope) and that they did not diagnose it until 1 day after they told me the problems with the car. They did waive the diagnostic fee they were going to charge me (as I opted not to have them fix my car), but that was a small price to (not) pay since I ended up having to rent a car and pay to ship my car home. I m sure you can find a better place in Savannah to have your car serviced!
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